Different Interpretations Of Rework Within The...

LITERATURE REVIEW Rework There are various different interpretations of rework within the construction management literature (Love, 2002a, 2002b; Love and Smith, 2003; Love and Sohal, 2003; Love et al., 2004; Sommerville, 2007). Ashford (1992), for example, defines rework as completing or correcting an item so as to conform to the original requirements, as cited by Love (2002a, 2002b), Love and Smith (2003), Love and Sohal (2003), Love et al. (2004), Hwang et al. (2009) and Love et al. (2009). Alternatively, the Construction Industry Development Agency (CIDA) (1995) defines rework as redoing things at least one more time due to non-conformance to requirements, as cited by Love (2002a, 2002b), Love and Smith (2003), Love and Sohal (2003),†¦show more content†¦For example, according to Love (2002b), when project duration is compressed, the degree of parallelism increases. And there is a limit to the maximum number of activities that can be undertaken concurrently (Hoedemaker et al., 1999, cited in Lov e, 2002b). Beyond this limit, there is a probability of rework occurrence. Predominately this arises due by the complexities of communication of a great deal of tasks undertaken in a concurrent manner (Love et al., 2000a, cited in Love, 2002b). Another instance, Love et al. (2008) identified the ineffective communication of client or end user requirements to the design team as being a significant factor that can contribute to error-induced rework. Specifically, design team members do not understand client or end user requirements, and subsequently commence the design process without communicating their interpretation of what the client or the end user requires to the client or the end user. In most cases, the communication between designers and the end-user is indirect, and tends to be filtered by power and politics in organizations (Lawson, 1980, cited in Love et al., 2008). Alternatively, client representatives may act as the intermediary of information between the client and design consultants so as to provide the client with more